LARQ
LARQ Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LARQ has 1.9 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend LARQ to a friend or colleague.
- Rating Distribution
Pros: Reduce plastic disposal.
Cons: Customer service, Poor customer service, And basically horrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LARQ has 1.9 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend LARQ to a friend or colleague.
- Rating Distribution
Pros: Reduce plastic disposal.
Cons: Customer service, Poor customer service, And basically horrible customer service.Recent recommendations regarding this business are as follows: "DO NOT BUY FROM LARQ", "Don’t bother with Larq", "NEVER", "Don't buy Larq", "Make sure if you delete a product, that it’s completely deleted".
Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkLARQ HAS NO CUSTOMER SERVICE!!!
I have been trying to get a resolution for the order that they processed, when they were informed not to, since I ordered a years worth of filters for their lousy water pitcher. I suppose if youre lucky youre not having an issue, but BUYER BEWARE!!!
LARQ NOT ONLY HAS NO CUSTOMER SERVICE, BUT THEY WANTED ME TO PAY $1 FOR THE PRIVILEGE OF SPEAKING WITH THEM!!
I HAVE BEEN TRYING TO REACH A RESOLUTION SINCE 12/2023!!
AND I CANNOT REACH ANYONE EXCEPT A CHAT LINE AND THEY WANT $1!
LARQ IS NOT A GOOD PRODUCT. THE PITCHER LEAKS EVERYTIME YOUR POUR, AND THE FILTER COMES LOOSE EVERY OTHER DAY AND YOU HAVE TO UPSH IT BACK DOWN INTO PLACE!!
SERIOUSLY???!!!
User's recommendation: DO NOT BUY FROM LARQ
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkCancel extra subscription
I am unable to get a response from LARQ, and their so-called customer service phone number is UNREACHABLE!!!
- Customer service
- Poor customer service
User's recommendation: Don’t bother with Larq
Wand doesn't work
Preferred solution: I would like to have a new wand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: 3rd Faulty Lid
Company fixed the issue and I have been provided with apology. They replaced one of the faulty lids.
The second lid was faulty from day 1, wouldn't charge, only lit up yellow, the whole time. I did not contact LARQ with the new replacement lid that didn't work, because I thought they may think I'm up to something, well I'm not, I just want a working bottle. So I reverted back to my old lid, and have probably been poisoning myself with chipped paint, but at least it still cleans the water. I then bought my mom and my husband a LARQ, my moms is fine so far, my husband's bottle purchased in May stopped working immediately, I have been trying to reach customer service, impossible to get anyone to return my emails.
No phone number. I've researched and there are so many just like me, with complaints of faulty lids and horrible customer service.
I am now NOT interested in a replacement lid, I want my money back, (these bottles are not cheap) and I will never recommend LARQ to anyone. DON'T WASTE YOUR MONEY!!!
I'M SO PISSED!!!
- And basically horrible customer service
- Faulty bottles
Preferred solution: Full refund
User's recommendation: NEVER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sanford, North CarolinaContact customer support
To ask about customization limit
Preferred solution: enquire about customization
Claim the payment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasItems not recived
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged for order i didn't place
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milton, FloridaReturn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct doesn't work
- Reduce plastic disposal
- Poor customer service
- Faulty product
Preferred solution: Peplacement lid
User's recommendation: Don't buy Larq
I ordered 2 Larq bottles, I only intended to order one
User's recommendation: Make sure if you delete a product, that it’s completely deleted
Product sent to wrong address
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hawick, The Scottish BordersInitially I received no response but then once they caught up with their inbox I received very good attentive customer care, thank you.
What is the statewide coupon code
Preferred solution: I need to know the state wide coupon that you’re offering
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
Preferred solution: Let the company propose a solution
User's recommendation: Don’t use them
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